SHIPPING
DO YOU SHIP TO….?
Our products can be shipped to just about any country in the world. We send our skis using UPS’s Carbon Neutral Shipping, and any of the few countries they don’t go to we’ll find a courier. We will always ship skis with a tracking service so you can look forward to your new purchase, and to make sure that you are available to receive your delivery! Smaller items like hats, t-shirts etc. will be sent by mail
You will receive a tracking number once your order is despatched. If you haven’t received a tracking number after 4-5 working days, please contact us at info@faunaskis.com. At peak times, we have a large amount of orders going out. Please be patient and leave enough time to order your skis if you have a ski trip coming up. If in doubt ask us before placing your order!
For all shipping destinations, we ensure that sales taxes, import duties and fees are included in the final sale price. Local charges (i.e. customs duty, etc.) may apply however, depending on your region, and these additional charges are at your own expense.
If you would like to ship products outside of our shipping locations, please use a freight forwarding service.
DELIVERY TIMES
Delivery times vary depending on an order’s destination. The below chart gives an estimate of standard shipping times for an assortment of popular regions. Please note that these figures are merely estimates and never guaranteed; public holidays, peak season processing or incomplete shipping addresses may delay the delivery of your order.
COUNTRY |
EST. DELIVERY DATE (BUSINESS DAYS) |
| Austria | 2-3 |
| Belgium | 2-3 |
| Bosnia and Herzegovina | 4-5 |
| Bulgaria | 6-7 |
| Czech Republic |
3-4 |
| Denmark | 2-3 |
| Estonia | 5-6 |
| Finland | 5-6 |
| France | 2-3 |
| Germany | 2-3 |
| Greece | 4-5 |
| Hungary | 3-4 |
| Ireland | 1-2 |
| Italy | 2-3 |
| Latvia | 5-6 |
| Lithuania | 5-6 |
| Netherlands | 2-3 |
| Norway | 5-6 |
| Poland | 2-3 |
| Portugal | 3-4 |
| Romania | 3-4 |
| Spain | 2-3 |
| Switzerland | 2-3 |
| United Kingdom | 1-2 |
| United States | 4-6 |
| Canada | 4-6 |
| Australia | 4-6 |
| New Zealand | 4-6 |
| Japan | 4-6 |
TRANSPORT DAMAGE
In the rare instance that your product has been lost or damaged in transit, please report this to the shipping company immediately, then report the issue to us. It is important that you do not sign for the delivery if the box is damaged or lost.